For any queries not answered here, please get in touch here
Delivery costs £5 for all orders (UK mainland only). For orders outside of the UK mainland please contact firstname.lastname@example.org or call 01780 450774. Order before 2pm to receive the order next day. Orders made after 2pm will be delivered the following day (excluding weekends and bank holidays). We aim to get your order to you with the timeframe outlined above. Someone will need to be available during working hours to sign for your delivery. Occasionally there are circumstances beyond our control that will affect the timings of deliveries. In this case, we will endeavour to keep you informed of any delays. Any claims for shortages or breakages must be made within 72 hours of delivery by email to email@example.com or by phone 01780 450774.
We welcome international enquiries and ask that in these cases you contact us by email or phone for onward shipping costs to other locations.
Shortages or breakages
All goods are examined in detail prior to despatch to ensure that they leave us in perfect condition. However, shortages or breakages unfortunately can occur. At the time of delivery, we ask that you check the goods for any obvious damages or shortages. If damages or shortages are apparent, sign for the goods as damaged. The details of any shortages or damages must then be notified to us in writing within 72 hours of delivery. Otherwise, you shall be deemed to have accepted the goods and shall be bound to pay for the goods as detailed on the delivery note.